Privacy Policy

Introduction and Scope

At TrackFocus, we understand that your personal information is valuable and deserves protection. This comprehensive privacy policy explains how we collect, use, process, and safeguard your data when you visit our website at ambientlogicframework.sbs or use our meditation and self-development services.

We are committed to transparency in our data practices. This policy applies to all users of our platform, whether you're just browsing our content or actively participating in our learning programs. By using our services, you acknowledge that you have read and understood this privacy policy.

Information We Collect

Personal Information You Provide

When you interact with TrackFocus, we may collect various types of personal information that you voluntarily provide to us:

• Contact details including your name, email address, and phone number when you sign up for our programs or contact us
• Account information such as username, password, and profile preferences
• Payment information when you purchase our learning programs (processed securely through third-party payment processors)
• Communication data from emails, chat messages, or feedback forms you send to us
• Survey responses and feedback about your experience with our meditation programs

Automatically Collected Information

Our website automatically collects certain technical information when you visit us. This includes your IP address, browser type and version, operating system, referring website, pages viewed, and the time and date of your visit. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage patterns.

How We Use Your Information

We use the information we collect for several legitimate business purposes that directly relate to providing you with excellent meditation and self-development services:

• Delivering our meditation programs and learning content tailored to your progress and preferences
• Processing payments and managing your account securely
• Sending you important updates about your programs, new features, and relevant educational content
• Providing customer support and responding to your inquiries promptly
• Analyzing usage patterns to improve our website functionality and user experience
• Ensuring the security and integrity of our platform
• Complying with legal obligations and protecting against fraud

Information Sharing and Disclosure

TrackFocus does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business. These include payment processors, email service providers, website hosting companies, and analytics services. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public. In such cases, we will make reasonable efforts to notify you unless prohibited by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will provide notice of such transfer and any choices you may have regarding your information.

Data Security Measures

We take the security of your personal information seriously and have implemented comprehensive measures to protect it from unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Restricted access to personal data on a need-to-know basis for our employees
• Secure backup systems with encryption for data recovery purposes
• Regular software updates and security patches for all systems
• Incident response procedures for any potential security breaches

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights

You have several important rights regarding your personal information. We are committed to honoring these rights and making it easy for you to exercise them:

Access and Portability

You have the right to request a copy of all personal information we hold about you. We will provide this information in a commonly used, machine-readable format within 30 days of your request.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can request corrections. You can update most information directly through your account settings, or contact us for assistance.

Deletion and Erasure

You may request deletion of your personal information, subject to certain legal and business requirements. We will delete your data within 60 days unless we have a legitimate reason to retain it, such as completing a transaction or complying with legal obligations.

Objection and Restriction

You can object to certain types of data processing or request that we restrict how we use your information. This includes opting out of marketing communications at any time.

Cookies and Tracking Technologies

TrackFocus uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use

• Essential cookies that are necessary for basic website functionality
• Performance cookies that help us analyze website usage and improve our services
• Functionality cookies that remember your preferences and settings
• Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. We respect "Do Not Track" signals and will not track users who have enabled this setting.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Our retention periods vary depending on the type of information and how it is used:

• Account information: Retained while your account is active and for 3 years after closure
• Payment records: Kept for 7 years as required by financial regulations
• Customer support communications: Retained for 2 years for quality assurance
• Website analytics: Aggregated data retained for 3 years, individual data for 1 year
• Marketing preferences: Maintained until you opt out or request deletion

When we no longer need your personal information, we securely delete or anonymize it. We have automated systems in place to ensure data is deleted according to our retention schedule. You can request early deletion of your data by contacting us directly.

International Data Transfers

TrackFocus operates primarily from India, but we may transfer your personal information to other countries for processing or storage. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

For transfers outside of India, we use standard contractual clauses, adequacy decisions, or other legally approved mechanisms to ensure your data receives adequate protection. We regularly review our international data transfer practices to ensure compliance with applicable privacy laws.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child under 18, we will take immediate steps to delete that information.

Parents or guardians who believe their child has provided personal information to us should contact us immediately. We are committed to protecting children's privacy and will work with parents to address any concerns.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email, website notices, or other appropriate methods.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.